We’re governed by a non-executive board of directors, drawn from inside and outside the sector. As a company limited by guarantee, our directors are responsible for the overall control and strategic direction of the organisation.
The board is guided by recommendations from three committees.
The complaints and investigations committee reviews our casework performance and determines the outcome of certain individual complaints.
The standards committee oversees changes to the Code of Fundraising Practice and guidance we produce.
The finance, audit and risk committee monitors financial performance, risk and HR issues.
Complaints and investigations committee
The committee is responsible for holding the executive to account for the overall casework performance of the regulator and reassuring the board that the casework function is fit for purpose.
The committee determines the outcome of some individual cases and can reconsider a case that has been remitted to the external reviewer.
The committee also undertakes thematic reviews of casework in order to identify wider lessons or areas of the code that the standards committee may wish to review.
For further information, read about our complaints process. A copy of the terms of reference of the committee is available on request.
Complaints and investigation committee members
Michael Smyth, chair
Previously a partner at Clifford Chance and head of the government practice.
Jenny was previously chief executive and commissioner of the Gambling Commission
Catherine is the Executive director of fundraising and partnership at Comic Relief. She previously held senior positions at Unicef and RSPCA.
Richard has over 25 years’ experience of working in fundraising environments, primarily in Wales.
Walter has over 40 years’ experience across a range of public, voluntary and community sector organisations, including appointments as director, chief executive and accounting officer.
Andrew Nebel, independent member
Andrew is adviser to the Moorfields Eye Hospital fundraising committee and is chair of trustees of Duchenne UK.
Ceri Edwards, observer from the Institute of Fundraising
Ceri is Director of engagement and external affairs at the Institute of Fundraising and member of the board of the European Fundraising Association.
Finance, audit and risk committee
The committee is responsible for monitoring and advising the Board on significant strategic risks. It manages financial risk, performance, funding and expenditure. It makes recommendations on staff remuneration and considers the appropriate audit arrangements for the regulator.
The committee’s terms of reference are available on request.
Finance, audit and risk committee members
Margaret Moore, chair
Former head of competition and regulatory practice at Travers Smith LLP, and trustee of Sue Ryder and Great Britain Wheelchair Rugby.
Chief Executive of SmartEnergy GB, Chair of Warchild UK.
Chartered accountant with a background in investment banking.
Telecommunications entrepreneur and founder of the Wonderful Organisation.
Head of finance at Cats Protection, formerly employed by the Charity Commission and the Audit Commission.
The standards committee oversees the development of the Code of Fundraising Practice and its associated rulebooks, in consultation with those who fundraise and those asked to donate.
The committee makes sure that standards continue to reflect current fundraising practices, changes to relevant legislation and the expectations of the public.The committee also has responsibility for the development of additional guidance about the code.
Standard committee members
Suzanne McCarthy, chair
Deputy chair of the Valuation Tribunal Service and chair of the Joint Audit Panel for the Mayor’s Office of Policing and Crime and the Metropolitan Police Service.
Chief executive of Kids Operating Room, and former chair of the Scottish Standards Committee of the Institute of Fundraising.
Nick Jones, independent member
Managing director for fundraising, communications and policy at Action for Children, and former interim executive director of marketing, fundraising and communications at Save the Children.
Guy Parker, independent member
Chief executive of the Advertising Standards Authority, member of the board and the executive committee of the European Advertising Standards Alliance.
Liz Barclay, independent member
Radio and TV broadcaster and producer, chair of the Money Advice Liaison Group and the Credit Union Foundation and member of the Financial Services Consumer Panel.
Daniel Fluskey, observer from the Institute of Fundraising
Policy development and research lead at the Institute of Fundraising.
Lori Houlihan, independent member
Vice-Provost at University College London (UCL), Trustee of Large CASE Washington DC and the Film and Television Charity and Chair of the Ross Group.